1) Why should I choose 1095?

1095 is the cheapest way to make incity, intercity, mobile and international calls. Using 1095 is straightforward. No registration, contract or prepayment. All you have to do is to key in 1095 before dialling the intercity, mobile or international number that you wish to call. You will immediately start to benefit from 1095's discounted rates and pay less for the high voice quality you are used to.

2) In order to use 1095 should I sign a contract or make an application?

No. Using 1095 is straightforward. No registration, contract or prepayment. All you have to do is to key in 1095 before dialling the intercity, mobile or international number that you wish to call.

3) How can I make a call with 1095?

Using 1095 is straightforward. No registration, contract or prepayment. All you have to do is to key in 1095 before dialling the incity, intercity, mobile or international number that you wish to call. Examples: For Incity Calls; Istanbul (same area code) dial: 1095 XXX XX XX Istanbul (different area code) dial: 1095 021X XXX XX XX For intercity calls; dial 1095 + 0 + Area Code + Phone Number For Izmir; 1095 0232 XXX XX XX For mobile calls; dial 1095 + Mobile Phone Number 1095 05XX XXX XX XX For international calls; dial 1095 + Country Code + Area Code + Phone Number For Berlin (Germany) ; 1095 00 49 30 XXX XX XX You will immediately start to benefit from 1095's discounted rates and pay less for the high voice quality you are used to.

4) Do I need any additional hardware to start using 1095?

No, you do not need any additional hardware.

5) I am dialling 1095 before dialling the intercity, international or mobile number but I cannot make the call. I hear a reject tone or an announcement. What should I do?

If your Turk Telekom line is available to make incity, intercity, GSM and international calls and you stil cannot use 1095 service, then you can call our call center on 444 1095 or send an email to info@1095.com.tr to get assistance.

6) Who will I receive the 1095 invoices from?

The total amount of the calls you made using 1095 during a particular month will be sent to you by Turk Telekom in the following month, but in a separate envelope.

7) Where can I pay my 1095 invoice?

The total amount of the calls you made using 1095 during a particular month will be sent to you by Turk Telekom in the following month, but in a separate envelope. Therefore, you can make your 1095 payment in all those places you can pay your Türk Telekom invoice. For instance, if you have an automatic payment order for your Türk Telekom invoice, your 1095 invoice will be automatically debited from your account.

8) What must I do in order to see the 1095 call records on my invoice?

Once you request call records for your Türk Telekom usage, call records for 1095 usage will be automatically printed on your invoice as well. Therefore, if your current invoice is without call records, you must first contact Türk Telekom and request call records. You can contact Türk Telekom on 444 1 444 for this process. There will be an additional charge of 0.50 TRY/month by Türk Telekom for call records.

9) Can I make local calls with the 1095 service?

Yes, you can make local calls with the 1095 service.

10) Can I make calls on my mobile phone using 1095?

No, unfortunately as at today you cannot make calls from your mobile phone via 1095 due to regulatory restrictions.

11) What is the cost of calling a particular destination using 1095?

You can call all cities and mobile phones in Turkey, and every corner of the world at discounted rates using 1095.

12) Do I need to pay a monthly rental fee or a connection fee in order to use 1095?

No, there are no monthly rental fees, connection fees or any hidden cost in the 1095 service. When you use 1095 you only pay for the minutes you have talked. You can find the rates here.

13) I did not receive any invoice for the 1095 calls so far. What could be the reason for this?

If the total amount of calls you have made using 1095 during an invoice period is less than 6 TRY, then you will not sent an invoice for that billing period and the amount for the usage will automatically transfer to the next month. Türk Telekom will send you your 1095 invoice when the cumulative total amount has exceeded 6 TRY or within 3 months at maximum, whichever comes first.

14) How do you offer such low rates?

We can offer you high quality at low rates with 1095 thanks to our expert staff, high-tech infrastructure and advanced business processes. 1095 is provided to you by TurkNet Iletisim, which a leading telecommunications operator that has been in operation since 1996. All telecommunications services, including 1095, are provided under various licences (including the Infrastructure Licence and Carrier Preselect (A-type telephony) Licence) issued to TurkNet Iletisim by the national telecoms regulator, Telecommunications Authority, which in turn reports to the Ministry of Communication.